Question 1

I want to appeal an NDIS decision and I don’t know where to start.

Accepted Answer

We can now support people living in certain areas to appeal a decision made by the National Disability Insurance Agency (NDIA). We also periodically run information sessions across New South Wales.

Question 2

I have a legal matter relating to my disability. Can PWDA provide any advice or support?

Accepted Answer

LeanOnWe Support Services cannot provide any legal advice or information. You can get free legal advice from the Australian Centre for Disability Law and can be contacted on 1800 800 708 or (02) 9370 3135

Question 3

How can I get a Qantas Carer Concession Card?

Accepted Answer

You can read about the Qantas Carer Concession Card here, as well as download an application form. For any queries, please call 1800 806 769 or email qccc@pwd.org.au.

Question 4

I’m planning to come to Australia for work, study or on holiday. What disability services can I access?"

Accepted Answer

To find out about local services near where you will be living, you can contact our Wayfinder Hub by email: info@wayfinderhub.com.au or by phone: 1800 843 929. That phone number is toll free if you call from within Australia; charges may apply for international calls.
You may also want to check out the National Ethnic Disability Alliance, as well as their local member organisations in the state you are moving to.
If an employer or university is involved with your travel, they should have specific information for people with disability – check their website or ask your contact person for this trip.
For general information, international students should look at this Australian Government list of support services for students, as well as further useful links from the Independent Living Institute.

Question 5

How I could get a job at LeanOnWe Support Services? I feel passionate about your service and have lots of experience of disability.

Accepted Answer

Our latest employment opportunities are always advertised on our Employment page. We usually also announce available jobs on social media (Facebook, Instagram and Linked In) and in our newsletter.

Question 6

What types of services do LeanOnWe Support Services offer Australians living with disability?

Accepted Answer

At LeanOnWe Support Services, our high-level carers are passionate about supporting people with disability and helping them to live achieve their goals. All of our disability support services are flexible and designed to work around the needs of our customers, their family, and carers are at the centre of all the services we provide.
 
Our disability support services include:
 • Personal Care
 • Domestic Assistance
 • Community Participation
 • Live-in Support and 24/7 shifts
 • Support Coordination
 • Skill Development
 • Training for Parents and Carers
 • Nursing Services
 • Allied Health Therapies

Question 7

How much do LeanOnWe Support Services cost?

Accepted Answer

LeanOnWe Support Services provides services at the rates provided by the NDIS. We are able to work with each customer to maximise the services delivered by your  NDIS Plan. LeanOnWe Support Services can also provide disability services to customer who wish to pay privately for their support.
If you’d like to speak to someone, please call us on 1300 873 452

FAQ

Contact us

Explore